Companion Homemaker: Roles and Responsibilities - DVD

Topics include:

•    The importance of people skills
•    Positive communication techniques
•    Ethics, integrity and professional behavior
•    Ageism: what it is and how to avoid it
•    Appearance and hygiene
•    Cultural sensitivity
•    Phone etiquette
•    Escorting and transporting your client
•    Observation skills
•    Handling medical emergencies
•    Fire safety and disaster preparedness

Program comes with support materials, which include outline, learning objectives, key points and definitions, test and answer key.