Developing Cultural Competence

Communication Series Volume 4

This program teaches cultural awareness and competence, both individually and within health care organizations. Topics include family, personal space, eye contact, touch, gestures, verbal communication style, time orientation, and beliefs about medicine, illness and health. Interviews with experts in the field provide further insight into the impact of culture o­n health care. Ideal for training home care and hospital staff.

Length: 40 minutes



Behind the Scenes
Developing Cultural Competence: An Experience in Diversity