Culturally competent health care includes a variety of cultural beliefs and customs rather than imposing one standard of behavior or belief upon everyone. You can use this training to educate professional and paraprofessional home care and hospital staff about behaviors and communication tools that foster respect and sensitivity.
This program explores how cultural beliefs and values affect communication and understanding.
Topics include:
• Family structure
• Personal space
• Eye contact
• Touch
• Gestures
• Gender roles
• Sexual orientation
• Verbal communication style
• Time orientation
• Literacy and beliefs about medicine
• Illness and health
Interviews with experts in the field provide further insight on how to provide culturally competent care.
Used by the National Veterans Administration to train employees nationwide.
Length: 40 minutes
For more information:
Please call Medifecta Healthcare Training at 888-846-7008 for pricing on the number of trainings you wish to purchase. When payment is received, we will issue your password and you can begin to use your administrative page and assign the trainings to your staff.
Behind the Scenes:
Developing Cultural Competence: An Experience in Diversity